Privacy Policy
Clearway Privacy Policy
Clearway Autism Services respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information. This Notice describes how medical information about you or your child may be used and disclosed and how you can get access to this information. Please review it carefully.
Effective Date: August 1, 2025
Our Commitment to Your Privacy
Clearway Autism Services is committed to protecting your health information. We are required by law to maintain the privacy of your protected health information (PHI) and to provide you with this Notice of our legal duties and privacy practices.
How We May Use and Disclose Health Information
We may use or share your PHI for the following reasons:
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Treatment: To provide, coordinate, or manage your care and services.
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Payment: To bill and collect payment for services provided.
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Healthcare Operations: For quality improvement, staff training, and compliance activities.
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Required by Law: When required by federal, state, or local laws or in response to a court order.
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Health and Safety: To prevent a serious threat to health or safety.
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Public Health or Government Reporting: For mandated reporting of abuse or neglect.
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With Your Authorization: For any other use, we will get your written permission first.
Our Commitment to Your Privacy
Clearway Autism Services is committed to protecting your health information. We are required by law to maintain the privacy of your protected health information (PHI) and to provide you with this Notice of our legal duties and privacy practices.
Your Rights Regarding Health Information
You have the right to:
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Request a copy of your medical records.
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Request a correction if you believe your record is inaccurate.
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Request confidential communications or restrictions on how we use or share your PHI.
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Get a list of those with whom we’ve shared your PHI (accounting of disclosures).
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File a complaint if you believe your rights have been violated.
SMS Messaging Privacy Policy
Clearway Autism Services (“Clearway”) values your privacy. This section explains how we handle information related to SMS text messaging.
Data Privacy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent are kept private and will never be sold, rented, or shared with outside organizations.
Types of Messages
By opting in, you may receive text messages from Clearway related to appointment reminders, scheduling updates, billing notices, or customer support. Message frequency varies. Message and data rates may apply.
Opt-In
Participation is optional. You may provide consent to receive SMS messages through Clearway’s website forms or other opt-in methods.
Opt-Out
If you wish to stop receiving messages from Clearway Autism Services, you may opt out at any time by replying STOP to any message.
Help
For assistance, reply HELP to any message, call us at 828-222-4277, or email hello@clearwayautism.com
Third-Party Sharing
We do not sell your personal information. We may share it only with trusted partners or service providers as necessary to deliver our services, and only with your consent or as required by law.
Contact for Questions or Complaints
If you have questions about this Notice or believe your privacy rights have been violated, you may contact our Privacy Officer at:
Clearway Autism Services
Phone: 828-222-4277
Email: hello@clearwayautism.com
You may also file a complaint with the U.S. Department of Health and Human Services. You will not be penalized for filing a complaint.
Privacy Updates
We reserve the right to change our privacy practices and update this Notice. Any changes will apply to the PHI we already have and any information we receive in the future. Any changes will be posted on this page with a revised effective date.